Terms of Service

Last updated: February 11, 2026

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Client,” “you,” or “your”) and Dash Digital LLC, a Louisiana limited liability company (“Dash Digital,” “we,” “us,” or “our”), governing your access to and use of the website dashdigital.solutions, all related tools, and any services provided by Dash Digital.

By accessing our website or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use our website or services.

1. Definitions

• “Services” — all services provided by Dash Digital, including but not limited to bespoke AI app development, workflow automation, web development, website management, accessibility compliance monitoring and remediation, SEO optimization, schema intelligence, reputation management, AI agent deployment, website auditing, and consulting.
• “Website” — dashdigital.solutions and all associated subdomains and pages.
• “Tools” — the free Website Intelligence Report audit tool, NEXUS AI chat assistant, client dashboard, and any other interactive features available on our Website.
• “Deliverables” — all work product, code, designs, reports, and documentation created by Dash Digital specifically for a Client engagement.
• “Subscription Services” — recurring monthly services including AI App Starter, Accessibility Shield, SEO Autopilot, Schema Intelligence, Reputation Shield, and implementation credits.

2. Website Use

2.1 Permitted Use

You may use our Website for lawful purposes to learn about our services, run website audits, interact with our chat assistant, and contact us. You must be at least 18 years old to use our services.

2.2 Prohibited Use

You agree NOT to:

• Use our audit tool to scan websites you do not own or have authorization to analyze in an excessive, abusive, or automated manner.
• Submit more than a reasonable number of audit requests (more than 20 per day constitutes abuse).
• Attempt to reverse-engineer, decompile, or extract source code from our Tools or Services.
• Use automated scripts, bots, or scrapers to access our Website or Tools.
• Interfere with or disrupt the integrity or performance of our Website or Services.
• Impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity.
• Use our Services to violate any applicable law, regulation, or third-party rights.
• Resell, redistribute, or white-label our audit reports, tools, or services without written permission.

3. Free Tools Disclaimer

3.1 Website Intelligence Report (Audit Tool)

The free Website Intelligence Report is provided “as is” for informational and educational purposes only. Results are generated through automated analysis of publicly accessible website data and represent estimates based on detectable issues at the time of scan.

• Audit scores are NOT a guarantee of compliance with any standard (WCAG, ADA, GDPR, PCI, or otherwise).
• Results may differ from other auditing tools due to differences in methodology, scope, and timing (see our Scoring Methodology).
• The audit analyzes server-rendered HTML and does not execute JavaScript. Client-side-rendered content may not be fully evaluated.
• Dash Digital is not responsible for any decisions, actions, or inactions taken based on audit results.
• A passing score does not constitute legal advice or guarantee ADA compliance.

3.2 NEXUS AI Chat Assistant

The NEXUS AI chat assistant provides general information about Dash Digital services. It is powered by third-party AI technology and may produce inaccurate, incomplete, or outdated responses.

• NEXUS responses do not constitute professional advice (legal, financial, technical, or otherwise).
• Information provided by NEXUS, including pricing, is subject to change and should be confirmed through official communications.
• Dash Digital is not liable for any actions taken based on NEXUS responses.

4. Paid Services

4.1 Engagement

All paid engagements require a written agreement (proposal, statement of work, or subscription confirmation) outlining scope, pricing, timeline, and deliverables. Work commences upon written acceptance and payment of any required deposit. Verbal agreements are not binding.

4.2 Project Work

• Custom development projects require a 50% deposit before work begins, with the remaining 50% due upon completion, unless otherwise agreed in writing.
• Scope changes requested after project commencement may result in additional fees and adjusted timelines.
• Client is responsible for providing necessary content, assets, credentials, and feedback in a timely manner. Delays caused by Client may extend project timelines.
• Projects include up to two (2) rounds of revisions. Additional revisions beyond this are billed at our standard hourly rate.

4.3 Subscription Services

• Subscription Services are billed monthly in advance via Stripe.
• Subscriptions automatically renew each month unless cancelled.
• You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. No prorated refunds are provided for partial months.
• “Founding Client” pricing is locked for the duration of continuous subscription. If you cancel and resubscribe, standard rates apply.
• We reserve the right to modify subscription pricing with 30 days' written notice. Existing subscribers on Founding Client rates are exempt from price increases.
• Service Level: Subscription Services operate on a best-effort basis. We do not guarantee specific uptime, scan frequency, or response times unless specified in a separate SLA agreement.

4.4 Payment Terms

• All prices are in U.S. dollars unless otherwise stated.
• Payment is processed securely through Stripe. By providing payment information, you authorize us to charge the applicable fees.
• Late payments on invoiced work may incur a late fee of 1.5% per month (18% annually) after 30 days past due.
• We reserve the right to suspend or terminate Services for accounts with unpaid balances exceeding 60 days.
• You are responsible for all applicable taxes related to your use of our Services.

5. Intellectual Property

5.1 Client Deliverables

Upon receipt of full payment, Client receives ownership of all custom Deliverables created specifically for their project, including custom designs, custom code, and content created specifically for the Client.

5.2 Dash Digital Property

Dash Digital retains all rights to:

• Pre-existing tools, frameworks, libraries, methodologies, and processes used in service delivery.
• The Dash Digital website, brand, NEXUS assistant, audit tool, and all associated intellectual property.
• Auto-remediation scripts, monitoring systems, and proprietary scanning technology deployed as part of Subscription Services. These are licensed, not sold, for the duration of the subscription.
• Generic or reusable code components that are not specific to the Client's project.

5.3 Portfolio Rights

Unless explicitly prohibited in writing, Dash Digital may reference the Client and the project in its portfolio, case studies, and marketing materials. We will not disclose confidential business information without Client consent.

5.4 Third-Party Materials

Projects may incorporate third-party software, plugins, themes, or services (e.g., WordPress plugins, Shopify themes, Google Fonts) subject to their respective licenses. Dash Digital is not responsible for changes to or discontinuation of third-party components.

6. Warranties and Disclaimers

6.1 Limited Warranty

Dash Digital warrants that Services will be performed in a professional and workmanlike manner consistent with generally accepted industry standards.

6.2 Disclaimer of Warranties

EXCEPT FOR THE LIMITED WARRANTY ABOVE, ALL SERVICES, TOOLS, AND THE WEBSITE ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

Without limiting the foregoing, Dash Digital does NOT warrant or guarantee:

• Specific business results, including but not limited to increased traffic, leads, revenue, rankings, or conversions.
• Full compliance with any legal standard, including ADA, WCAG, GDPR, CCPA, PCI, or any other regulation. Our accessibility services significantly reduce risk but cannot guarantee legal immunity.
• That the Website, Tools, or Services will be uninterrupted, error-free, secure, or free of viruses or harmful components.
• The accuracy, completeness, or reliability of audit results, AI chat responses, or any other automated output.
• Compatibility with all browsers, devices, or third-party platforms.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• Dash Digital' total aggregate liability for any and all claims arising out of or related to these Terms or our Services shall not exceed the total fees paid by you to Dash Digital during the twelve (12) months immediately preceding the event giving rise to the claim.
• IN NO EVENT SHALL CT SOLUTIONS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER CT SOLUTIONS WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
• Dash Digital is not liable for damages resulting from: (a) your use of or inability to use our Services; (b) any unauthorized access to or alteration of your data; (c) actions or inactions of third-party service providers; (d) any content or conduct of any third party; or (e) force majeure events including natural disasters, acts of government, pandemics, or internet infrastructure failures.

8. Indemnification

You agree to indemnify, defend, and hold harmless Dash Digital, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:

• Your use of our Website, Tools, or Services.
• Your violation of these Terms.
• Your violation of any applicable law or third-party rights.
• Content you provide to us, including website content, images, and materials.
• Any claim by a third party related to a website or project you authorized us to work on.

9. Termination

• By you — you may stop using our Website at any time. You may cancel Subscription Services at any time; cancellation takes effect at the end of the current billing period.
• By us — we may suspend or terminate your access to our Website, Tools, or Services at any time, with or without cause, with or without notice, including but not limited to violations of these Terms, non-payment, or abusive behavior.
• Effect of termination — upon termination, your right to use our Services ceases immediately. Sections 5 (Intellectual Property), 6 (Warranties), 7 (Limitation of Liability), 8 (Indemnification), 10 (Governing Law), and 11 (Dispute Resolution) survive termination.
• Data after termination — upon termination of Subscription Services, you may request export of your scan data within 90 days. After 90 days, we may delete all associated data.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Louisiana, United States, without regard to its conflict of law principles.

11. Dispute Resolution

Any dispute, controversy, or claim arising out of or relating to these Terms or the breach thereof shall first be submitted to good-faith mediation. If mediation is unsuccessful, disputes shall be resolved exclusively in the state or federal courts located in St. Tammany Parish, Louisiana. You consent to the personal jurisdiction of such courts and waive any objection to venue.

TO THE EXTENT PERMITTED BY LAW, YOU WAIVE ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE PROCEEDING.

12. Miscellaneous

• Entire Agreement — these Terms, together with our Privacy Policy and any signed service agreements, constitute the entire agreement between you and Dash Digital.
• Severability — if any provision of these Terms is held invalid or unenforceable, the remaining provisions continue in full force and effect.
• Waiver — our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
• Assignment — you may not assign or transfer these Terms without our written consent. We may assign our rights and obligations without restriction.
• Notices — notices to Dash Digital must be submitted through the contact form on our Website. Notices to you will be sent to the email address associated with your account or service agreement.
• Force Majeure — Dash Digital is not liable for any delay or failure to perform resulting from causes beyond our reasonable control, including but not limited to natural disasters, pandemics, acts of government, internet disruptions, or third-party service outages.
• Headings — section headings are for convenience only and do not affect interpretation of these Terms.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. For material changes affecting active clients, we will provide at least 30 days' notice via email. Your continued use of our Website or Services after changes are posted constitutes acceptance of the modified Terms.

14. Contact

For questions about these Terms:

Dash Digital LLC
Covington, Louisiana 70433
Contact form: dashdigital.solutions/contact